BEFORE I SAY GOODBYE LLC ("Company," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or communicate with us.
Information We Collect
We may collect the following personal information:
- Name
- Email address
- Phone number
- Mailing address
- Project details submitted through forms
- Appointment information
- Communication history
- IP address
- Browser and device information
- Website usage data
How We Use Your Information
We use collected information to:
- Provide requested services
- Schedule and confirm appointments
- Send service updates
- Respond to inquiries
- Provide customer support
- Improve website performance
- Maintain internal records
- Comply with legal obligations
Message frequency varies. Message and data rates may apply.
SMS Consent & Mobile Information
If you provide your mobile phone number through our website forms, you consent to receive SMS messages from BEFORE I SAY GOODBYE LLC related to appointment scheduling, project communication, service updates, and customer support.
You may opt out at any time by replying STOP to any message received. For assistance, reply HELP or contact [email protected].
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and improve service performance.
You may disable cookies in your browser settings, though some features may not function properly as a result.
How We Share Your Information
We do not sell, rent, or trade personal information.
We may share information only under the following circumstances:
- With service providers who assist in operating our business (such as SMS delivery platforms or website hosting providers)
- When required by law
- To protect rights, safety, or security
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, or misuse.
However, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security of your information.
Your Privacy Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us at [email protected].
You may opt out of marketing emails by using the unsubscribe link included in any communication we send.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
Updates to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised "Last Updated" date. Continued use of our website following any changes constitutes acceptance of the updated policy.
Contact Us
Questions about this policy? Reach out directly.