Last Updated: February 18, 2026
Before I Say Goodbye Films LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services, including SMS marketing, email marketing, appointment reminders, and related communications. By using our services or opting into our communications, you agree to this Privacy Policy and our Terms and Conditions.
Our services are intended for individuals 18 years of age or older.
We may collect your name, email address, phone number, and mailing address when you submit forms, schedule a consultation, request information, or otherwise provide it to us.
If you opt in to receive SMS or email communications, we collect your messaging preferences and maintain records of consent and opt-out activity.
We may use cookies, pixels, and analytics tools to collect information about how you use our website. This may include your IP address, browser type, pages visited, and interaction data.
If you schedule a consultation or use our services, we may collect details associated with those interactions.
We use your information to:
Provide requested services and customer support
Schedule and confirm consultations
Send appointment confirmations and reminders
Send SMS and email communications that you have explicitly consented to receive
Improve our website and marketing performance
Maintain compliance records related to consent and opt-outs
Protect our business and users, including fraud and security monitoring
Message frequency varies but will not exceed 4 messages per month. Message and data rates may apply.
We use cookies and similar technologies to personalize your experience and understand how our website is used. You can control cookies through your browser settings. Some features may not function properly if cookies are disabled.
We do not sell your personal information.
We do not share mobile phone numbers, SMS opt-in data, or consent information with third parties or affiliates for marketing or promotional purposes.
We may share information only in the following limited circumstances:
We may share information with trusted vendors who help us operate our business, such as SMS and email delivery platforms, customer support systems, scheduling tools, and analytics providers. These providers may only use information to perform services on our behalf.
We may disclose information if required by law or to protect the rights, safety, and security of Before I Say Goodbye Films LLC, our users, or others.
If Before I Say Goodbye Films LLC is involved in a merger, acquisition, or asset sale, information may be transferred as part of that transaction. Any successor will be required to honor this Privacy Policy.
No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services (such as customer service) is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
You can opt out of SMS messages at any time by replying STOP to any message. After you reply STOP, you will receive one final confirmation message and will no longer receive SMS messages unless you opt back in.
For assistance, reply HELP or contact us directly at the information below.
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email.
You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable law.
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure.
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from anyone under 18.
We may update this Privacy Policy from time to time. The updated version will be posted with a new “Last Updated” date.
If you have questions about this Privacy Policy, contact:
Before I Say Goodbye Films LLC
355 Walnut Ave Unit B
Carlsbad, CA 92008
Phone: +1-760-484-4619
Email: [email protected]